FAQs | DigitizingMill

Terms of Services

Acceptance of Terms

Welcome to Digitizingmill! By accessing or using our services through www.digitizingmill.com, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you may not use our Service.


Accounts

To access certain features of our Service, you may need to create an account. You must provide accurate, complete, and current information and update it as necessary.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You accept responsibility for all activities that occur under your account. Notify us immediately of any unauthorized use.


Intellectual Property

All original content, features, and functionality on our website are the exclusive property of Digitizingmill and its licensors. This includes, but is not limited to, text, graphics, logos, and software, all of which are protected by intellectual property laws.

Our trademarks and trade dress may not be used in connection with any product or service without prior written consent.


User Content

You retain ownership of any content you submit. We respect your rights and will not use your work without written permission.

You agree not to submit content that is unlawful, defamatory, abusive, or otherwise objectionable.


Cancellation of Account

You may cancel your account at any time by emailing us at design@prodigitizing.com. Upon cancellation, your access to the Service and any saved files will immediately cease.

We reserve the right to cancel accounts that violate our Terms or at our discretion.


Disruption of Services

While we strive to provide continuous service, interruptions may occur due to technical issues or maintenance. We recommend backing up all files externally. Digitizingmill is not liable for service disruptions.


Purchases and Payments

By purchasing products or services through our site, you agree to provide accurate payment details and authorize us to charge your selected method.

We may refuse or cancel orders suspected of fraud or unauthorized transactions. Declined payments may delay your delivery.


File Delivery

Files are typically delivered within one business day. If your delivery date falls on a scheduled holiday, files will be delivered the next business day.

Delivery is via email. Please check your spam or junk folder if you haven’t received it.


File Creation

All files are hand-digitized based on your submitted image and provided instructions. Please double-check all information before submitting your order, as this will be used to create your file.


Refunds

Refunds are handled on a case-by-case basis. If you’re not satisfied, contact us within 30 days of your purchase to request a possible refund.


Copyrighted Elements

You confirm that you own or have rights to any content provided for digitizing or vector creation. Do not upload or request digitizing of copyrighted material unless you have written permission from the original copyright holder.


Garment Damages / Limitation of Liability

We are not responsible for any damage to garments during or after the digitizing process.

To the fullest extent allowed by law, Digitizingmill shall not be liable for indirect, incidental, special, consequential, or punitive damages — including, but not limited to, loss of profits, data, or goodwill.


Termination of Account

We reserve the right to terminate your account at any time, without notice, for any behavior that violates these Terms or is deemed harmful to others or to Digitizingmill.


Changes to Terms and Conditions

We may update these Terms occasionally. All updates will be posted on this page. Continued use of the Service constitutes your acceptance of any changes.


Contact Us

If you have any questions or concerns, please contact us at:

Digitizingmill
Houston, Texas
United States

📧 info@digitizingmill.com


Thank you for choosing Digitizingmill — where quality and customer satisfaction are our top priorities.

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